Introduction

Merge Community Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We respect your privacy and are committed to maintaining the confidentiality of your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation in Alberta, Canada.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address
• Service Information: Information related to the services you request or receive
• Payment Information: Billing address and payment details (processed securely)
• Website Usage: Information about how you interact with our website

How We Use Your Information

We use the information we collect to:

• Provide and deliver our services
• Process payments and manage accounts
• Communicate with you about services, updates, and inquiries
• Improve our services and website
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• When required by law or legal process
• To protect our rights, property, or safety, or that of our clients
• With service providers who assist us in operating our business (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent where applicable
• File a complaint with the Privacy Commissioner if you have concerns

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

Children's Privacy

Our services are designed for families and may involve children. We take special care to protect the privacy of children's information and comply with all applicable laws regarding children's privacy. Parental consent is required for services involving minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.