About us
Supporting Families. Strengthening Communities.
Our Mission
To deliver safe, reliable, and culturally sensitive support services that empower families, protect children, and promote stability during times of transition.
We are committed to providing each family with the support best suited to their unique needs.
Our Vision
Every person and family experiences guidance, support, and understanding in a safe and caring environment.
Our Values
The core principles that guide everything we do
Safety
We prioritize the safety and well-being of every child, youth, and family we serve.
Compassion
We show genuine empathy, patience, and understanding in every interaction.
Professionalism
Our team follows industry standards, provincial expectations, and evidence-based practices.
Cultural Sensitivity
We honour and respect all backgrounds, identities, and cultures.
Accountability
We communicate clearly, document accurately, and uphold the highest ethical standards.
Collaboration
We work closely with caseworkers, caregivers, and community partners to ensure consistent support.
Who We Serve
We support:
- Children and youth in care
- Families working toward reunification
- Caregivers needing structured support
- Caseworkers requiring reliable service delivery
- Community organizations needing collaborative support
Our services are available across Calgary and surrounding regions, with plans to expand further across Alberta.
What Makes Us Different
Dependable Service Delivery
We know caseworkers rely on us — so punctuality, communication, and professionalism are non-negotiable.
Full Transparency
We maintain clear updates, documentation, and follow-through throughout every step of service.
Growth-Oriented Vision
While our core services focus on transportation and family support, we are committed to expanding into adult supports, group homes, and broader community services.
Our Team
Merge Community Services is led by individuals who are passionate about making a difference in the lives of families.
Leadership
Our founders bring a commitment to safety, integrity, and community service.
As we grow, we are expanding our team to include:
- Experienced drivers
- Visit supervisors
- Family support specialists
- Administrative and intake staff
Every team member undergoes screening, training, and ongoing development to maintain the highest level of service.
Our Approach
Child & Family Centered
We prioritize the needs, emotions, and safety of the children and families we support.
Collaborative
We believe that the best outcomes happen when everyone works together — families, caseworkers, and community partners.
Respectful & Non-Judgemental
Every story is different.
Every family deserves dignity.
Looking Ahead
Merge Community Services is committed to growing responsibly and sustainably.
Future plans include:
- Adult group homes
- Transitional living programs
- Specialized disability supports
- Enhanced crisis response services
- Advanced staff training programs
We aim to become one of Alberta's most trusted community support agencies.